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Privacy Policy

Effective Date: January 3, 2022

At NavigoForward, LLC (“Navigo”), your privacy is very important to us. For that reason, we developed this Privacy Policy to let you know about our collection, use, and disclosure of your Personal Data and the choices you have associated with that data on our website and related apps or websites. Your use of our Services is also subject to our Terms of Use. By using our Services, you agree to this Privacy Policy and any future amendments and additions.

Data We Collect

Information you provide us:

When you use our website. When you create a custom profile on our websites, we may collect your name, mailing address, physical address, phone number, or email address. We may also collect the information selected in your profile, so we can provide the services that you are looking for and to better address your needs.

When you make a purchase or request a quote.   We may collect information from you to facilitate the transaction if you make a purchase or request a quote for our Services either on our Site, on the App, or over the phone. For example, we may collect information like your name, mailing address, physical address, phone number, email address, and information about your purchase or quote, including information about the services you intend to purchase or no longer need. We also ask you to select what services you currently have, or what services you are currently looking to have. We also ask you to select whether you are or want to be under contract for services and what you are spending or looking to spend for services. This information helps us facilitate a better experience for you.

To make a purchase, you will be asked to provide payment information to our payment processor that may include payment card information—such as credit card number, type, and expiration date—, bank account information, billing address, and shipping address. We, however, do not keep this information. Your payment processing information is done through a third-party processing company that has its own privacy policy.

When you contact us.  We may keep a record of your contact information and the communication for later reference if you contact us by phone, email, live chat, social media, through the App, or by some other means.

Information we collect from your use of our Services:

Usage Date and Location information. We receive and collection usage data information from devices you connect to or use for our Services that may include your: Computer’s Internet Protocol address (i.e., IP address), browsers type, browsers version, our website pages that you visit, time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data. We also receive and collect location data. For example, your IP address may indicate the general geographic region from that you are connecting to the Internet.

Referral Program. If you choose to participate in the Navigo Referral Program, we may

collect information about you to determine whether you are eligible for the Navigo Referral Program and to verify whether the referrals qualify for the Navigo Referral Program. The purpose of collection and use of this data is that we have business needs to fulfill to operate the Navigo Referral Program. In some cases, we are also required by law to collect information about those that enter into the Navigo Referral Program, and we have a business interest in complying with those laws.

Cookies and other technologies. We and our service providers collect information using “cookies” and similar technologies to understand how you use our Services, for authentication, operations, marketing, and advertising purposes, to save your preferences, and for analytics purposes. Cookies are files with small amount of data which sometimes include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies include things such as beacons, tags, and scripts that collect and track information. Sometimes cookies and tracking data is also Personal Data. Because we need to use different types of cookies with our websites, if you do not accept cookies, you may not be able to use some areas of our websites that rely on them. We use cookies and similar software tools such as HTML5 Storage or Local Shared Objects to identify your interests and particularly popular areas of our websites and use this information to improve the design of our websites and make them even more user-friendly. For the same purposes we use the analysis tools Adobe Analytics and Google Analytics; cookies may also be used here.

Please note that, if you delete or choose not to accept cookies from us, you may be missing out on certain features of our Services.

Information we collect from third parties:

Third Party Devices. From time-to-time, third parties’ devices and products may connect to our Services, and the third parties may send us information about the use of those devices, including sensor and activity data. Third parties’ privacy policies govern the information we receive from these third parties. You should review these third parties’ privacy policies to learn about their privacy and data security practices.

How We Use Your Information. Our primary reason for collecting and using your personal data is to provide better services to you, including determining how you use our services; communicate with you, either directly or through one of our service providers, including to respond to your comments or questions and for marketing and promotional purposes; and connect you with third parties for services that may be of interest to you, including cable, internet, streaming, phone, and home security services.

How We Share Your Information:

Affiliates. We share your information with the Navigo family of companies to provide you information about products and services we think may interest you.

Partner Promotion. We collect information that you may choose to provide as part of a promotion with another company. The purpose of collection and use of this data is that we

have a business need to fulfill with our promotions. 

Service Providers. We may provide your information to our service providers to provide and improve our Services, including for analytics purposes, hosting, and product development.

One of the third–party services that we use to track your activity on our Services is Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our websites. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the websites available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

Marketing and Advertising Partners. We may share your information with our advertising partners. Some of our third-party advertising partners use cookies and other technologies to collect information about your online activities on our Services and other online services over time to show you ads that may interest you.

We may share your information with marketing and advertising partners who supplement that information with information they have about you. These partners may help us send marketing communications that we believe may be of interest to you. We may share information about you and your use of our Services with third party internet, cable, streaming, and home security services and other providers, to allow you to participate in savings opportunities.

We may also use your personal information to select you for certain marketing offers, newsletters, surveys and/or requests for feedback regarding your experience. We may use your personal information both to select you for an offer and to communicate that offer to you. Receipt of these communications is voluntary. If you do not wish to receive these communications, please click on the “unsubscribe link” provided in such communications. To opt-out of receiving our direct mail promotional materials, please send us an email at [email protected] Please note that you may continue to receive administrative messages from us even if you opt–out of receiving promotional messages.

Aggregate and De-Identified Information. We may also share anonymized or de-identified information about you or your use of Navigo’s products and services with third parties, as well as aggregated and anonymous information, for any number of purposes, including without limitation the improvement of the products and services we provide. We will not, however, share personally identifying information about you without your consent, except as noted in this Privacy Policy.

Other Sharing. We may share your information with third parties. Primarily, with your consent, we share your information with cable, internet, streaming, phone, and home security service providers to determine your eligibility for services. Sometimes, without your

consent, we may need to share your personal data if we have a good faith belief that doing so will be necessary to comply with a legal obligation, protect and defend our legal rights, prevent or investigate possible wrongdoing in connection with our services, protect the personal safety of users of our services or the public, or protect against legal liability.

Choices You Have With Your Information:

Account and Purchase Information. You can update your purchase information by contacting us [email protected] or by contacting us at 1-855-NAVIGO2.

Location Information. You can prevent your mobile device from sharing location information with us through your device’s operating system settings. You may not, however, be able to fully use our Services if you disable this sharing. Please note that even if you disable location sharing on your device, we will continue to receive your IP address and use it as described above to, for example, to determine your location.

Links to Third Parties Services. This Privacy Policy does not apply to third party websites that we do not own or control, even if you access them through our Services. We are not responsible for the privacy practices of these sites. We encourage you to carefully review privacy policy of every site you visit.

Security. Remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we continue to strive to use commercially acceptable means to protect your Personal Data, no one can guarantee its absolute security. We are, however, constantly improving our security measures in line with technological developments.

International Users. If you are a resident/citizen of the EU, you additionally have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area.

Children’s Information. We do not knowingly collect personally identifiable information from anyone under the age of 13 unless we first get permission from the child’s parent or legal guardian. If you are a parent or guardian and you are aware that your child has provided us with Personal Data without your consent, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we will take steps to remove that information.

Your California Privacy Rights. If you are a California resident, you may request certain information from us regarding our disclosure of personal information to third parties for their direct marketing purposes pursuant to the California Consumer Privacy Act (“CCPA”). To the extent provided by law, you may request that we delete personal information that we collected from you if you are a California resident. To exercise the rights described above, please mail your request to Navigo Legal, 640 Powers Ferry Road, Suite 150, Atlanta, Georgia 30339. Your request must state (a) that you are making it pursuant to the CCPA; (b) the action you want us to take (make the disclosures above, delete personal information that we collected from you); and (c) your full name, mailing address, phone number, date of birth, and insurance company name, quote or policy number (if applicable). You can send your

request to [email protected]. Please allow us 30-days to respond to your request.

If you want us to disclose specific pieces of Personal Information that we collected about you or delete personal information that we collected from you, you also must include a copy of the front and back of your driver’s license or other government-issued identification card.

Changes to this Privacy Policy. We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and allow you to opt in. We will let you know via email and/or a prominent notice on our websites, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us. If you have any questions about this Privacy Policy, please contact us at: [email protected]

TERMS AND CONDITIONS OF USE

Navigo Forward, LLC’s (“Navigo”) Terms and Conditions of Use.

We are glad that you are visiting Navigoforward.com. Please read our Terms and Conditions of Use carefully before visiting our website, and thanks for visiting. We created these Terms and Conditions of Use to protect you and us, so we can provide you with valuable services.

Use of the Material. We created this website for your personal information, entertainment, education and communication. Please feel free to search and download a single copy of the material displayed on our website solely for your personal, non-commercial use. You may not copy, reproduce, distribute, republish, modify, transmit or re-post in any way all or any part of our website, including any photographs or other images contained on it. Any unauthorized use of the content and/or images contained on our website may violate copyright or trademark laws, the laws of privacy and publicity or regulations and statutes governing communications.

The contents of this website are copyright protected by Navigo and/or its affiliates, partners, or parent company, and may not be used except as provided in these Terms and Conditions of Use or with our specific prior written consent. Navigo makes no warranties or representations that your use of materials displayed on our website will not infringe rights of third parties not owned by or affiliated with Navigo.

Collection and Use of Your Information. We will not share your personal information with third parties without your consent or as outlined in our Privacy policy that is incorporated by reference herein in its entirety. This information may include, but is not limited to, the following: nonpublic personal information, application information, consumer report information, transaction information, website information. We limit access to your information and use safeguards to help protect it. We may ask you to provide personal information that will enable us to enhance your use of our Services, including, but not limited to, purposes such as, to facilitate correspondence with you, to facilitate or complete transactions, or to provide an accurate price for one or more services we are providing such as internet, phone, cable, streaming, and home security services. You always have the choice whether to provide personal information. If you choose to provide your personal information and agree to our Terms and Conditions, you will be consenting to the Navigo’s collection and use of your information even if it is protected by a security freeze. If you choose not to provide requested personal information, you may not be able to use certain features of the Services.

Disclaimers of Liabilities and Warranties. While we use reasonable efforts to include accurate and up-to-date information on our website, we make no representations or warranties as to its accuracy, reliability, completeness, or timeliness. Navigo assumes no liability or responsibility for any inaccuracies, errors, or omissions in the content of our website.

YOU AGREE NOT TO HOLD NAVIGO (OR, ITS STOCKHOLDERS, AFFILIATES, PARENT COMPANY, LICENSORS, PARTNERS, MEMBERS, DIRECTORS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, SUCCESSORS, ASSIGNS AND CONTENT PROVIDERS (COLLECTIVELY, “MEMBERS”)) LIABLE FOR ANY DAMAGES, EXPENSES, LOSSES, SUITS, CLAIMS, AND/OR CONTROVERSIES

THAT HAVE ARISEN OR MAY ARISE, WHETHER KNOWN OR UNKNOWN, RELATING TO YOUR USE OF OR INABILITY TO USE THE NAVIGO SERVICES, INCLUDING WITHOUT LIMITATION ANY LIABILITIES ARISING IN CONNECTION WITH THE CONDUCT, ACT, DELAY OF PERFORMANCE OR OMISSION OF ANY USER OR THIRD PARTY PROVIDER (OR ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY PROVIDER), ANY DISPUTE WITH ANY USER OR THIRD PARTY PROVIDER, ANY INSTRUCTION, ADVICE, ACT, OR SERVICE PROVIDED BY NAVIGO OR ITS MEMBERS, AND ANY DESTRUCTION OF YOUR INFORMATION.

UNDER NO CIRCUMSTANCES WILL NAVIGO OR ITS MEMBERS OR THIRD PARTY PROVIDERS BE LIABLE (1) FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN AN ACTION FOR CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST EARNINGS, LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, (2) FOR ANY VIRUSES, BUGS, TROJAN HORSES, SYSTEM UPGRADES OR MALFUNCTIONS, INTERNET DELAYS OR MALFUNCTIONS, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION). NAVIGO AND MEMBERS DO NOT ACCEPT ANY LIABILITY WITH RESPECT TO THE QUALITY OR FITNESS OF ANY WORK PERFORMED IN CONNECTION WITH THE NAVIGO SERVICES. THE NAVIGO SERVICES CONNECTS USERS WITH THIRD PARTY PROVIDERS. WE ARE NOT RESPONSIBLE FOR ASSESSING THE SUITABILITY, LEGALITY OR ABILITY OF ANY THIRD–PARTY PROVIDER AND YOU EXPRESSLY WAIVE AND RELEASE NAVIGO FROM ANY AND ALL LIABILITY, CLAIMS OR DAMAGES (ACTUAL, DIRECT OR CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING FROM OR IN ANY WAY RELATED TO ANY THIRD–PARTY PROVIDER. WE EXPRESSLY DISCLAIM ANY LIABILITY THAT MAY ARISE BETWEEN YOU AND ANY THIRD–PARTY PROVIDER. THE QUALITY OF THE SERVICES PROVIDED BY THIRD PARTY PROVIDER IS ENTIRELY THE RESPONSIBILITY OF THE THIRD–PARTY PROVIDER. YOU UNDERSTAND, THEREFORE, THAT BY USING THE NAVIGO SERVICES, YOU USE THE NAVIGO SERVICES, AND THIRD–PARTY PROVIDER, AT YOUR OWN RISK. NOTHING IN THIS AGREEMENT OR THE NAVIGO SERVICES CONSTITUTES, OR IS MEANT TO CONSTITUTE, ADVICE OF ANY KIND. IF YOU REQUIRE ADVICE IN RELATION TO ANY LEGAL, FINANCIAL OR MEDICAL MATTER YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN TYPES OF DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. BY USING THE NAVIGO SERVICES, YOU AGREE THAT THE EXCLUSIONS AND LIMITATIONS OF LIABILITY SET OUT IN THIS AGREEMENT ARE REASONABLE. IF YOU DO NOT BELIEVE THEY ARE

REASONABLE, YOU MUST NOT USE THE NAVIGO SERVICES.

California Waiver. If you are a California resident, to the extent permitted by California law, you waive California Civil Code Section 1542, which states: “A general release does not extend to claims which the creditor or releasing party does not know or suspect to exist in his favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party,” or any statute or common law principle of similar effect.

User Submissions. Any information or material you transmit to or through our website, including any data, questions, comments, suggestions or any other communications is and will be treated as non-confidential and non-proprietary, unless it contains personally identifiable information covered by our Privacy Policy. Please do not send us any confidential or proprietary information through or to our website, as we reserve the right to use any ideas, concepts, know-how, techniques, or other information, other than personally identifiable data, contained in any communication you send to us via our website for any purpose whatsoever, including, but not limited to, developing and marketing products based on such information.

Although Navigo may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards and similar communications on our website, we are under no obligation to do so, and we assume no responsibility or liability arising from the content of any such locations or communications, including any errors, defamation, libel, slander, omissions, falsehoods, obscenities, pornography, profanities, danger or inaccuracies contained in any information within such locations or communications. If you are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or otherwise violate any law. Navigo will fully co-operate with any law enforcement authorities or court order requiring or directing Navigo to disclose the identity of anyone posting any such information or materials on the website. Without limiting any of the foregoing, you are prohibited from engaging in any interstate communications in violation of 18 USC Section 875, or any other federal, state or local law applicable to communications or the use of electronic devices.

Posting any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person’s privacy, or otherwise violative of any law is prohibited. Doing so may lead to you being banned from participating. Note that all IP address are logged and may aid in enforcing these conditions.

Navigo has the right to remove, edit, move or close any discussion at any time should they see fit. If a post contains spam, i.e., unsolicited advertising, it will be removed and the poster may be banned.

Please remember that we are not responsible for any messages posted. We do not vouch for or warrant the accuracy, completeness, or usefulness of any message, and are not responsible for the contents of any message. The messages express the views of the author of the message, not necessarily the views of Navigo. Any user who feels that a posted message is

objectionable is encouraged to contact us immediately by email at [email protected]. We have the ability to remove objectionable messages, and we will make every effort to do so, within a reasonable time frame, if we determine that removal is necessary.

Hyperlinked Sites. Any link used on the Navigo website or any other Navigo web page, including, but not limited to, hyperlinks, buttons, or referral devices is provided strictly for the use and convenience of our visitors. The appearance of a link on our website or any of our web pages does not constitute an endorsement, recommendation or certification by Navigo, nor should the presence of a link in any way be construed as a suggestion that the company or its site has any relationship with us.

While we appreciate the desire by third parties to be associated with Navigo via a hyperlink to our website, we require that certain conditions are met and maintained:

Unless we enter into a specific written agreement with you, you may not use any names, logos, designs, slogans, product trademarks or service marks of the Navigo family of brands in or with your links, except that you may link to our website using the plain text name of our website or the plain text name of Navigo;

You may not present the link to our website in any way that suggests Navigo has any relationship or affiliation with your site or that Navigo endorses a sponsor or recommends the information, products, or services on your site. You may not use the names, logos, slogans, trademarks, or service marks of Navigo in any advertising, publicity, promotion or in any other commercial manner without prior express written permission for a particular use from Navigo;

You may link only to the home page of the site. Please do not incorporate any content from our website into your site (e.g., by in-lining or framing); and

You may not use any names, logos, designs, slogans, trademarks, or service marks of Navigo, or any other words or codes identifying Navigo’s website or web page in any “metatag” or other information used by search engines or other information location tools to identify and select sites, without our prior express written permission for a particular use.

If you have any comments or questions, please contact us at [email protected]

Copyright and Trademark Notices. The contents of this website are copyright protected by Navigo, its affiliates, partners, or parent company. In compliance with the Digital Millennium Copyright Act of 1998, as amended from time to time, any claims of copyright infringement should be sent to:

Legal Department Navigo Forward, LLC

6400 Powers Ferry Road, Suite, 150

Atlanta, Georgia 30339

Email: [email protected]

All notices claiming an infringement of copyright rights must contain the following: (i) identification of the intellectual property right that is allegedly infringed (all relevant

registration numbers, or a statement concerning the Complainant’s ownership of the work, should be included); (ii) a statement specifically identifying the location of the infringing material, with enough detail that we may find it (please note it is not sufficient to merely provide a top level URL); (iii) the complete name, address, telephone number and email address of Complainant; (iv) a statement that Complainant has a good faith belief that the use of the allegedly infringing material is not authorized by the owner of the rights, or its agents, or by law; (v) a statement that the information contained in the notification is accurate, and under the penalty of perjury, Complainant is authorized to act on behalf of the owner of the copyright or other property rights that are allegedly infringed; and (vi) a physical or electronic signature of a person authorized to act on behalf of the owner of the intellectual property rights that are allegedly being infringed.

Nothing contained on our website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Trademark displayed on our website without the written permission of Navigo or any third party that may own the Trademarks displayed on our website. Any misuse of the Trademarks displayed on our website, or any other content on our website, is strictly prohibited, except as provided in these Terms and Conditions of Use. We are proud of the Navigo brand and our trademarks. Accordingly, we take any misuse or infringement of these Trademarks very seriously and will fully enforce our intellectual property rights of the law, including, without limitation, criminal prosecution of any offenders.

General. Navigo may revise these Terms and Conditions of Use from time to time, without prior notice, by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then-current Terms and Conditions of Use to which you are bound.

The Terms and Conditions of Use are governed by and should be construed in accordance with the laws of the State of Georgia, USA, without regard to any conflicts of laws provisions. You agree that any disputes in connection with your use of the Navigo website or any Navigo web page, or this Terms and Conditions of Use, and any enforcement thereof, shall be resolved in a federal or state court located in Fulton County, Georgia.

If any provision of the Terms and Conditions of Use is deemed to be invalid or unenforceable by a court of competent jurisdiction, the section or sections determined to be invalid shall be considered stricken from the Terms and Conditions of Use and the remainder of these Terms and Conditions shall remain in full force and effect.

NAVIGO REFERRAL PROGRAM TERMS AND CONDITIONS

These Terms and Conditions of Use apply to the Navigo Referral Program. By referring a customer (“Referring Customer”), the Referring Customer agrees to these terms.

Rewards. Under the Program, eligible Referring Customers satisfying all Program eligibility criteria shall each receive a reward (“Reward”). The type and amount of the Reward shall be determined by Navigo and is subject to change at Navigo‘s sole discretion. Effective January 1, 2022, the Reward under the Program is a $100 Visa Gift Card to Referring Customers that refer ten (10) customers that activate services through Navigo (“Referred Customer”).

Eligibility. Rewards for Referring Customers only are available to Navigo customers located in serviceable areas with accounts in good standing, for the activation of new

services of a Referred Customer and any required right of rescission period has expired. Services are subject to change by Navigo.

Reward Requirements: For the Referring Customer to receive a Reward, the Referring Customer must refer another qualified individual for the Service and the Referred Customer must:

Sign up for services through Navigo;

Not have been a Navigo Customer within 120–days of the date of referral;

Activate Service with Navigo’s third-party service providers; and

Any applicable Right of Rescission period has expired.

Limits & Expiration. The total value of rewards per customer are limited to one Reward per customer. Various Rewards may be offered from time–to–time at the sole discretion of the Navigo.

Referral Message Limits. Referring Customers are welcomed to send unlimited social media and email messages, but they shall be limited in the number of texts messages sent to 50. Any Referring Customers found to be sending mass texts or texts to individuals with whom he/she has no personal relationship will be disqualified from the Program and will not receive any Rewards.

Privacy and Information: By participating in the Program, the Referring Customer and Referred Customer agree that Navigo may provide their information (such as first and last name and installation date) to the Referring Customer, Referred Customer, and others, including third party providers for purposes of administration of the Program.

General Provisions: If multiple referrals for the same person are received only one Reward, subject to these terms, will be provided for the referral first received by Navigo, as determined by Navigo.

Rewards may not be combined with other offers or promotions.

This offer is intended for Navigo customers to refer their friends and family to Navigo as new customers and should not be generally advertised or marketed in any commercial manner. Commercial accounts/customers not eligible for the Program.

Program participation is limited to Navigo residential customers with accounts in good standing. Property owners, sales agents, managers, leasing/rental agents, and landlords, or their respective agents, employees or contractors, of apartments, townhouses, condominiums or other types of multiple dwelling units are not eligible to participate in the Program or receive any Rewards, discounts or other promotional offers under the Program or for referring a customer who rents, purchases or otherwise obtains a unit owned, managed, leased and/or maintained by such person.

Navigo reserves the right to change Rewards and eligibility criteria under the Program, and to alter, modify, suspend, or terminate the Program at any time upon notice, which notice may be provided through the Site, mail, e-mail or such other methods as determined by

Navigo in its sole discretion. Terms subject to change.