Terms and Conditions

TERMS AND CONDITIONS OF USE

Navigo Forward, LLC’s (“Navigo”) Terms and Conditions of Use.

We are glad that you are visiting Navigoforward.com. Please read our Terms and Conditions of Use carefully before visiting our website, and thanks for visiting. We created these Terms and Conditions of Use to protect you and us, so we can provide you with valuable services.

Use of the Material. We created this website for your personal information, entertainment, education and communication. Please feel free to search and download a single copy of the material displayed on our website solely for your personal, non-commercial use. You may not copy, reproduce, distribute, republish, modify, transmit or re-post in any way all or any part of our website, including any photographs or other images contained on it. Any unauthorized use of the content and/or images contained on our website may violate copyright or trademark laws, the laws of privacy and publicity or regulations and statutes governing communications.

The contents of this website are copyright protected by Navigo and/or its affiliates, partners, or parent company, and may not be used except as provided in these Terms and Conditions of Use or with our specific prior written consent. Navigo makes no warranties or representations that your use of materials displayed on our website will not infringe rights of third parties not owned by or affiliated with Navigo.

Collection and Use of Your Information. We will not share your personal information with third parties without your consent or as outlined in our Privacy policy that is incorporated by reference herein in its entirety. This information may include, but is not limited to, the following: nonpublic personal information, application information, consumer report information, transaction information, website information. We limit access to your information and use safeguards to help protect it. We may ask you to provide personal information that will enable us to enhance your use of our Services, including, but not limited to, purposes such as, to facilitate correspondence with you, to facilitate or complete transactions, or to provide an accurate price for one or more services we are providing such as internet, phone, cable, streaming, and home security services. You always have the choice whether to provide personal information. If you choose to provide your personal information and agree to our Terms and Conditions, you will be consenting to the Navigo’s collection and use of your information even if it is protected by a security freeze. If you choose not to provide requested personal information, you may not be able to use certain features of the Services.

Disclaimers of Liabilities and Warranties. While we use reasonable efforts to include accurate and up-to-date information on our website, we make no representations or warranties as to its accuracy, reliability, completeness, or timeliness. Navigo assumes no liability or responsibility for any inaccuracies, errors, or omissions in the content of our website.

YOU AGREE NOT TO HOLD NAVIGO (OR, ITS STOCKHOLDERS, AFFILIATES, PARENT COMPANY, LICENSORS, PARTNERS, MEMBERS, DIRECTORS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, SUCCESSORS, ASSIGNS AND CONTENT PROVIDERS (COLLECTIVELY, “MEMBERS”)) LIABLE FOR ANY DAMAGES, EXPENSES, LOSSES, SUITS, CLAIMS, AND/OR CONTROVERSIES

THAT HAVE ARISEN OR MAY ARISE, WHETHER KNOWN OR UNKNOWN, RELATING TO YOUR USE OF OR INABILITY TO USE THE NAVIGO SERVICES, INCLUDING WITHOUT LIMITATION ANY LIABILITIES ARISING IN CONNECTION WITH THE CONDUCT, ACT, DELAY OF PERFORMANCE OR OMISSION OF ANY USER OR THIRD PARTY PROVIDER (OR ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY PROVIDER), ANY DISPUTE WITH ANY USER OR THIRD PARTY PROVIDER, ANY INSTRUCTION, ADVICE, ACT, OR SERVICE PROVIDED BY NAVIGO OR ITS MEMBERS, AND ANY DESTRUCTION OF YOUR INFORMATION.

UNDER NO CIRCUMSTANCES WILL NAVIGO OR ITS MEMBERS OR THIRD PARTY PROVIDERS BE LIABLE (1) FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN AN ACTION FOR CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST EARNINGS, LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, (2) FOR ANY VIRUSES, BUGS, TROJAN HORSES, SYSTEM UPGRADES OR MALFUNCTIONS, INTERNET DELAYS OR MALFUNCTIONS, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION). NAVIGO AND MEMBERS DO NOT ACCEPT ANY LIABILITY WITH RESPECT TO THE QUALITY OR FITNESS OF ANY WORK PERFORMED IN CONNECTION WITH THE NAVIGO SERVICES. THE NAVIGO SERVICES CONNECTS USERS WITH THIRD PARTY PROVIDERS. WE ARE NOT RESPONSIBLE FOR ASSESSING THE SUITABILITY, LEGALITY OR ABILITY OF ANY THIRD–PARTY PROVIDER AND YOU EXPRESSLY WAIVE AND RELEASE NAVIGO FROM ANY AND ALL LIABILITY, CLAIMS OR DAMAGES (ACTUAL, DIRECT OR CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING FROM OR IN ANY WAY RELATED TO ANY THIRD–PARTY PROVIDER. WE EXPRESSLY DISCLAIM ANY LIABILITY THAT MAY ARISE BETWEEN YOU AND ANY THIRD–PARTY PROVIDER. THE QUALITY OF THE SERVICES PROVIDED BY THIRD PARTY PROVIDER IS ENTIRELY THE RESPONSIBILITY OF THE THIRD–PARTY PROVIDER. YOU UNDERSTAND, THEREFORE, THAT BY USING THE NAVIGO SERVICES, YOU USE THE NAVIGO SERVICES, AND THIRD–PARTY PROVIDER, AT YOUR OWN RISK. NOTHING IN THIS AGREEMENT OR THE NAVIGO SERVICES CONSTITUTES, OR IS MEANT TO CONSTITUTE, ADVICE OF ANY KIND. IF YOU REQUIRE ADVICE IN RELATION TO ANY LEGAL, FINANCIAL OR MEDICAL MATTER YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN TYPES OF DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. BY USING THE NAVIGO SERVICES, YOU AGREE THAT THE EXCLUSIONS AND LIMITATIONS OF LIABILITY SET OUT IN THIS AGREEMENT ARE REASONABLE. IF YOU DO NOT BELIEVE THEY ARE

REASONABLE, YOU MUST NOT USE THE NAVIGO SERVICES.

California Waiver. If you are a California resident, to the extent permitted by California law, you waive California Civil Code Section 1542, which states: “A general release does not extend to claims which the creditor or releasing party does not know or suspect to exist in his favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party,” or any statute or common law principle of similar effect.

User Submissions. Any information or material you transmit to or through our website, including any data, questions, comments, suggestions or any other communications is and will be treated as non-confidential and non-proprietary, unless it contains personally identifiable information covered by our Privacy Policy. Please do not send us any confidential or proprietary information through or to our website, as we reserve the right to use any ideas, concepts, know-how, techniques, or other information, other than personally identifiable data, contained in any communication you send to us via our website for any purpose whatsoever, including, but not limited to, developing and marketing products based on such information.

Although Navigo may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards and similar communications on our website, we are under no obligation to do so, and we assume no responsibility or liability arising from the content of any such locations or communications, including any errors, defamation, libel, slander, omissions, falsehoods, obscenities, pornography, profanities, danger or inaccuracies contained in any information within such locations or communications. If you are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or otherwise violate any law. Navigo will fully co-operate with any law enforcement authorities or court order requiring or directing Navigo to disclose the identity of anyone posting any such information or materials on the website. Without limiting any of the foregoing, you are prohibited from engaging in any interstate communications in violation of 18 USC Section 875, or any other federal, state or local law applicable to communications or the use of electronic devices.

Posting any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person’s privacy, or otherwise violative of any law is prohibited. Doing so may lead to you being banned from participating. Note that all IP address are logged and may aid in enforcing these conditions.

Navigo has the right to remove, edit, move or close any discussion at any time should they see fit. If a post contains spam, i.e., unsolicited advertising, it will be removed and the poster may be banned.

Please remember that we are not responsible for any messages posted. We do not vouch for or warrant the accuracy, completeness, or usefulness of any message, and are not responsible for the contents of any message. The messages express the views of the author of the message, not necessarily the views of Navigo. Any user who feels that a posted message is

objectionable is encouraged to contact us immediately by email at info@navigoforward.com. We have the ability to remove objectionable messages, and we will make every effort to do so, within a reasonable time frame, if we determine that removal is necessary.

Hyperlinked Sites. Any link used on the Navigo website or any other Navigo web page, including, but not limited to, hyperlinks, buttons, or referral devices is provided strictly for the use and convenience of our visitors. The appearance of a link on our website or any of our web pages does not constitute an endorsement, recommendation or certification by Navigo, nor should the presence of a link in any way be construed as a suggestion that the company or its site has any relationship with us.

While we appreciate the desire by third parties to be associated with Navigo via a hyperlink to our website, we require that certain conditions are met and maintained:

Unless we enter into a specific written agreement with you, you may not use any names, logos, designs, slogans, product trademarks or service marks of the Navigo family of brands in or with your links, except that you may link to our website using the plain text name of our website or the plain text name of Navigo;

You may not present the link to our website in any way that suggests Navigo has any relationship or affiliation with your site or that Navigo endorses a sponsor or recommends the information, products, or services on your site. You may not use the names, logos, slogans, trademarks, or service marks of Navigo in any advertising, publicity, promotion or in any other commercial manner without prior express written permission for a particular use from Navigo;

You may link only to the home page of the site. Please do not incorporate any content from our website into your site (e.g., by in-lining or framing); and

You may not use any names, logos, designs, slogans, trademarks, or service marks of Navigo, or any other words or codes identifying Navigo’s website or web page in any “metatag” or other information used by search engines or other information location tools to identify and select sites, without our prior express written permission for a particular use.

If you have any comments or questions, please contact us at info@navigoforward.com

Copyright and Trademark Notices. The contents of this website are copyright protected by Navigo, its affiliates, partners, or parent company. In compliance with the Digital Millennium Copyright Act of 1998, as amended from time to time, any claims of copyright infringement should be sent to:

Legal Department Navigo Forward, LLC

6400 Powers Ferry Road, Suite, 150

Atlanta, Georgia 30339

Email: Info@navigoforward.com

All notices claiming an infringement of copyright rights must contain the following: (i) identification of the intellectual property right that is allegedly infringed (all relevant

registration numbers, or a statement concerning the Complainant’s ownership of the work, should be included); (ii) a statement specifically identifying the location of the infringing material, with enough detail that we may find it (please note it is not sufficient to merely provide a top level URL); (iii) the complete name, address, telephone number and email address of Complainant; (iv) a statement that Complainant has a good faith belief that the use of the allegedly infringing material is not authorized by the owner of the rights, or its agents, or by law; (v) a statement that the information contained in the notification is accurate, and under the penalty of perjury, Complainant is authorized to act on behalf of the owner of the copyright or other property rights that are allegedly infringed; and (vi) a physical or electronic signature of a person authorized to act on behalf of the owner of the intellectual property rights that are allegedly being infringed.

Nothing contained on our website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Trademark displayed on our website without the written permission of Navigo or any third party that may own the Trademarks displayed on our website. Any misuse of the Trademarks displayed on our website, or any other content on our website, is strictly prohibited, except as provided in these Terms and Conditions of Use. We are proud of the Navigo brand and our trademarks. Accordingly, we take any misuse or infringement of these Trademarks very seriously and will fully enforce our intellectual property rights of the law, including, without limitation, criminal prosecution of any offenders.

General. Navigo may revise these Terms and Conditions of Use from time to time, without prior notice, by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then-current Terms and Conditions of Use to which you are bound.

The Terms and Conditions of Use are governed by and should be construed in accordance with the laws of the State of Georgia, USA, without regard to any conflicts of laws provisions. You agree that any disputes in connection with your use of the Navigo website or any Navigo web page, or this Terms and Conditions of Use, and any enforcement thereof, shall be resolved in a federal or state court located in Fulton County, Georgia.

If any provision of the Terms and Conditions of Use is deemed to be invalid or unenforceable by a court of competent jurisdiction, the section or sections determined to be invalid shall be considered stricken from the Terms and Conditions of Use and the remainder of these Terms and Conditions shall remain in full force and effect.

NAVIGO REFERRAL PROGRAM TERMS AND CONDITIONS

These Terms and Conditions of Use apply to the Navigo Referral Program. By referring a customer (“Referring Customer”), the Referring Customer agrees to these terms.

Rewards. Under the Program, eligible Referring Customers satisfying all Program eligibility criteria shall each receive a reward (“Reward”). The type and amount of the Reward shall be determined by Navigo and is subject to change at Navigo‘s sole discretion. Effective January 1, 2022, the Reward under the Program is a $100 Visa Gift Card to Referring Customers that refer ten (10) customers that activate services through Navigo (“Referred Customer”).

Eligibility. Rewards for Referring Customers only are available to Navigo customers located in serviceable areas with accounts in good standing, for the activation of new

services of a Referred Customer and any required right of rescission period has expired. Services are subject to change by Navigo.

Reward Requirements: For the Referring Customer to receive a Reward, the Referring Customer must refer another qualified individual for the Service and the Referred Customer must:

Sign up for services through Navigo;

Not have been a Navigo Customer within 120–days of the date of referral;

Activate Service with Navigo’s third-party service providers; and

Any applicable Right of Rescission period has expired.

Limits & Expiration. The total value of rewards per customer are limited to one Reward per customer. Various Rewards may be offered from time–to–time at the sole discretion of the Navigo.

Referral Message Limits. Referring Customers are welcomed to send unlimited social media and email messages, but they shall be limited in the number of texts messages sent to 50. Any Referring Customers found to be sending mass texts or texts to individuals with whom he/she has no personal relationship will be disqualified from the Program and will not receive any Rewards.

Privacy and Information: By participating in the Program, the Referring Customer and Referred Customer agree that Navigo may provide their information (such as first and last name and installation date) to the Referring Customer, Referred Customer, and others, including third party providers for purposes of administration of the Program.

General Provisions: If multiple referrals for the same person are received only one Reward, subject to these terms, will be provided for the referral first received by Navigo, as determined by Navigo.

Rewards may not be combined with other offers or promotions.

This offer is intended for Navigo customers to refer their friends and family to Navigo as new customers and should not be generally advertised or marketed in any commercial manner. Commercial accounts/customers not eligible for the Program.

Program participation is limited to Navigo residential customers with accounts in good standing. Property owners, sales agents, managers, leasing/rental agents, and landlords, or their respective agents, employees or contractors, of apartments, townhouses, condominiums or other types of multiple dwelling units are not eligible to participate in the Program or receive any Rewards, discounts or other promotional offers under the Program or for referring a customer who rents, purchases or otherwise obtains a unit owned, managed, leased and/or maintained by such person.

Navigo reserves the right to change Rewards and eligibility criteria under the Program, and to alter, modify, suspend, or terminate the Program at any time upon notice, which notice may be provided through the Site, mail, e-mail or such other methods as determined by

Navigo in its sole discretion. Terms subject to change.